Shipping & Returns

The short version of how ordering from Myco-Monitor works. The full legal terms are in our Terms and Conditions, which govern if anything here differs.

Every unit is built to order

We don't warehouse finished stock. When you place an order, we assemble, flash, and test your devices before they ship. This typically takes up to two weeks from order confirmation. If something on our end will push past that, we'll email you.

Shipping

• We ship within the United States only.

• Shipping cost and carrier options are shown at checkout.

• You'll get a tracking number when your order ships.

• Please inspect your shipment when it arrives and let us know about any shipping damage within 7 days of delivery.

All sales are final

Because each unit is assembled to order, we can't accept returns for change of mind, ordering errors, or compatibility with your particular setup. Please check the product pages and sizing guidance before ordering — and if you're not sure what fits your grow, email us at support@myco-monitor.com before you buy. We'd rather answer questions up front than have you end up with the wrong hardware.

If something is defective, we make it right

Every device carries a 2-year limited warranty against defects in materials and workmanship. If a unit fails under normal use during that period, we'll repair it, replace it, or refund it — and we pay the shipping both ways on valid warranty claims. See the full Limited Hardware Warranty for details and exclusions.

Questions

Email support@myco-monitor.com and include your order number if you have one.